Last updated: November 2026
CANCELLATION AND REFUNDS
Contributions made through the Support section are voluntary gifts, so they are normally final. If something went wrong with a payment, tell us within 7 days and we will put it right.
01 CONTRIBUTIONS ARE VOLUNTARY
Money sent through the Support section is a voluntary contribution towards Kazinama’s independent music, recordings, videos and live shows. Nothing is sold or shipped in return, so contributions are generally non-refundable once the payment has gone through.
02 CANCELLING
Every contribution on this site is a single, one-off payment. Nothing renews automatically, so there is no subscription to cancel.
You can stop at any point before paying by closing the payment window. If a payment fails or is interrupted and money still leaves your account, your bank or the payment provider usually reverses it automatically within a few working days. If it does not come back, contact us.
Patreon memberships are separate from this site and are managed and cancelled through your Patreon account.
03 WHEN WE WILL REFUND
We will refund a contribution if it was:
- charged more than once for the same contribution,
- made for the wrong amount by mistake, or
- made without your authorisation.
Email contact@kazinama.com within 7 days of the payment with the payment ID (shown on your receipt from Razorpay or PayPal), the date, the amount, and a short note on what went wrong.
If you think your card or account was used without permission, please also tell your bank straight away.
04 HOW REFUNDS ARE PAID
Approved refunds go back to the original payment method through Razorpay or PayPal. It usually takes 5 to 7 working days for the money to reach your account, depending on your bank.
05 CONTACT
For any question about a payment:
- Email: contact@kazinama.com
- Phone: (+91) 8595544847